Whether you have questions about your account, need assistance with our services, or want to provide feedback, we’re here to help. Explore our contact options, including phone numbers, email addresses, and a secure message form, to connect with our dedicated team of experts.
Submit an enquiry
We want your experience with us to be as smooth as possible. If you have any questions or need assistance, please fill out the form to send us a message. A customer representative will respond to you shortly.
Frequently Asked Questions
SwyChr is a money-transfer platform which allows you make instant and affordable money transfers at home and abroad. With SwyChr you can send money from [USA, UK, Canada, and Europe (France, Italy, Germany, Spain, Ireland, Netherlands, Romania and Belgium)] to Nigeria, Ghana, Cameroon, Ethiopia, Kenya, India, Uganda, Ivory Coast, Egypt, and Pakistan.
Being built by leveraging blockchain technology, SwyChr is very secure. We take the security of your personal information seriously. We encrypt all personal data, so your information is always safe.
Your information will never be compromised and we will never sell your data.
Recharge your wallet by purchasing pUSD via the SwyChr app. Payment can be done directly within the app using credit/debit cards and other payment options.
Transfer from one SwyChr wallet to another is completely free. You only get charged when performing a withdrawal and our rates are near live rates.
Withdraw the equivalent value of pUSD in your local currency to your bank account, mobile wallet and other payment methods available (1 pUSD = 1 USD).
You can watch a video here of how to cash out from your SwyChr account.
If the funds have not been transferred to the recipient’s account, you can call or email us to begin processing your refund. Once the transfer is delivered, no refund or cancellation is possible.
You will receive an email notifying you when your funds are delivered.