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Frequently Asked Questions

SwyChr (pronounced “Switcher”) is a mobile app powered by blockchain tech that facilitates global peer to peer remittances using our digital token dubbed “Purple USD (pUSD)”, pegged to the US Dollar and backed by USDC. We have built a more convenient, cost effective, secured and fast remittance solution to power cross border peer to peer remittances and payments globally.

Recharge your wallet by purchasing pUSD via the SwyChr app. Payment can be done directly within the app using credit/debit cards and other payment options.

Transfer pUSD to other SwyChr users instantly within the app. Zero transfer fees and transactions approved in minutes. All you need is their email address to send them pUSD.

Withdraw the equivalent value of pUSD in your local currency to your bank account, mobile wallet and other payment methods available (1 pUSD = 1 USD).

You can watch a video here of how to cash out from your SwyChr account.

SwyChr is very secure. We take the security of your personal information seriously. We encrypt all personal data, so your information is always safe. Our app is built by leveraging blockchain security.

Your information will never be compromised and we will never sell your data.

With the SwyChr App you can send money from (USA, UK, Canada, and Europe) to (Nigeria, Ghana, France, Cameroon, Italy, Ethiopia, Germany, Spain, Kenya, Ireland, Netherlands, Uganda, Ivory Coast, Egypt, Romania, Belgium and Pakistan).

Transfer from one SwyChr wallet to another is completely free. You only get charged when performing a withdrawal and our rates are near live rates.

We regret to learn that you have decided to close your account. Before proceeding, please ensure that all outstanding balances are settled and any ongoing transactions are completed.

As a regulated financial institution, we must retain certain personal information for compliance purposes.

However, we will remove any unnecessary data and continue to safeguard your existing information securely.

To initiate the closure of your SwyChr account, you can send a request via email to info@swychr.com, and our team will promptly handle your request.

If the funds have not been transferred to the recipient’s account, you can call or email us to begin processing your refund. Once the transfer is delivered, no refund or cancellation is possible.

Yes. SwyChr supports Gmail and other email services.

You will receive an email notifying you when your funds are delivered.

As part of the regulations in the countries where we operate, we are required to verify the identity of every SwyChr user.

SwyChr is a money-transfer app which allows you make instant and affordable money transfers at home and abroad. With SwyChr you can send money from (USA, UK, Canada, and Europe) to (Nigeria, Ghana, France, Cameroon, Italy, Ethiopia, Germany, Spain, Kenya, Ireland, Netherlands, Uganda, Ivory Coast, Egypt, Romania, Belgium and Pakistan).